INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

1. What products does Mavi Orchid offer?

We provide a wide range of hair care, body care, and makeup products designed to support your self-care routine and beauty needs.

2. Are your products safe to use?

Yes, we carefully select products with quality and safety in mind. However, we always recommend checking ingredients and performing a patch test before use.

3. How can I place an order?

Simply browse our website, add your favorite items to the cart, and proceed to secure checkout. You will receive a confirmation email once your order is placed.

 

4. What payment methods do you accept?

We accept secure and trusted payment methods listed at checkout to make your shopping experience safe and easy.

 

5. How long does delivery take?

Delivery times may vary based on your location, but we always aim to dispatch your order as quickly as possible. You will receive tracking details once your package is shipped.

 

6. Can I return or exchange products?

Unopened and unused products may be eligible for return within our specified return window. Opened or used products cannot be returned for hygiene reasons.

 

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS